Our Services - Brazen Daisy

Daisy Does It!

Customer Service⠀

The core of customer loyalty is Customer Service. When building a business, customer service is how your brand promise is delivered.

• Customer Service Training and Review

Customer Engagement⠀

Beyond the sales transaction, this includes the earliest stages of the funnel, and should never end, even if the customer is unhappy.

• Focus Groups, surveys and results
• Script development for staff interactions
• How to have difficult conversations

Branding⠀

The combination of how a business is presented backed up by how it is perceived by customers, partners and the competition.

• Brand Analysis - internal and external
• Brand Development

Communications

The language used in all manners of communiques, from verbal phone conversations to formal business announcements, consistency and clarity are the keys to great communications.

• Outline Strategic Communications plans
• Create Content plans and write content
• Develop Brand guidelines

Marketing⠀

Defines the offering and the audience; and then works magically (jk) to bring the two together.

• Conduct Market Research
• Marketing plans
• Media Buying